Updated: 11/18/25
Hollywood Snack Shack ("we," "us," or "our") respects and values the privacy of visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when operating our website and services.
1) Information We Collect
Information provided directly:
- Contact details (name, email, phone number) submitted via contact forms, job applications, catering inquiries, or general inquiries.
- General inquiries and feedback submitted through our website forms.
Information collected automatically:
- Device and usage data (IP address, browser type, operating system, pages viewed, referring/exit pages, timestamps).
- Website interaction data for functional purposes to improve site functionality and user experience.
- Cookies and similar technologies (see "Cookies & Tracking Technologies" below).
Information from third parties:
- Publicly available information or social media profile information if interacting with our official accounts.
2) How We Use Information
We use personal information to:
- Provide, operate, and improve our website, products, and services.
- Respond to inquiries and provide customer support.
- Communicate about updates, promotions, events, or changes to policies.
- Personalize content and user experience.
- Perform quality assurance and security monitoring.
- Comply with legal obligations and enforce our terms and policies.
3) Sharing and Disclosure
We may share information with:
- Service providers and vendors who support website hosting, marketing, email delivery, or general business functions (only to the extent necessary to provide their services and under confidentiality/processing obligations).
- Business partners for co-sponsored promotions or events (with consent where required).
- Law enforcement, government authorities, or other parties when required by law or to protect rights, safety, and property.
- Successors in the event of a merger, acquisition, restructuring, or asset transfer, subject to this Privacy Policy.
We do not sell personal information.
4) Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Enable core site functionality and preferences.
- Measure marketing performance and tailor content.
- Analyze website traffic and user behavior using privacy-focused analytics.
Analytics:
We use Umami Analytics, a privacy-focused analytics service that:
- Does not use cookies or collect personal information
- Does not track individual users across different websites
- Only collects anonymized, aggregated data about website usage
- Respects Do Not Track settings and privacy preferences
Cookie choices:
- Browser settings can block or delete cookies, but core features may not function properly without them.
5) Third-Party Services
Our website may contain links to or information about third-party services:
- Third-party platforms have their own terms and privacy policies.
- We are not responsible for the privacy practices of third-party services.
- Review any third-party platform's privacy notices before using their services.
6) Payment Information
We do not process payments through our website. All transactions are conducted in-person at our physical location. We do not collect or store any payment information through our website.
7) Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy, including:
- Responding to inquiries and providing customer service.
- Meeting legal, tax, and accounting obligations.
- Improving services and maintaining security.
When no longer needed, information is securely deleted or de-identified.
8) Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure; therefore, we cannot guarantee absolute security.
9) Your Choices
- Communications: Unsubscribe from promotional emails via the link in messages or by contacting us.
- Cookies: Manage cookies through browser settings or applicable platform tools.
- Access/Update: Contact us to request access to or correction of personal information we hold.
- Deletion: Request deletion of personal information subject to legal and operational requirements.
10) Children's Privacy
Our services are intended for general audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover such information has been collected, we will delete it promptly.
11) Do Not Track
Some browsers have "Do Not Track" features. Because there is no uniform standard for these signals, our website does not currently respond to them.
12) Updates to This Policy
We may update this Privacy Policy from time to time. The "Updated" date at the top of this page indicates when the latest changes were made. We encourage you to review this Policy periodically.
13) Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: